Resort Operations Consulting and Management

About Us

Who we are and what we do

Resort Centric is a boutique and specialised resort company that provides resort operations consulting, management and HR solutions 

Why Us?

We deliver best value for money through hands-on execution and results oriented approach and our experience is based on the track record with world class establishments such as Four Seasons, Banyan Tree Group, Hyatt Corporation and other companies. 


Resort Operations Consulting


Resort Centric is a boutique and specialised resort consulting firm solely focused on improving quality, revenues and profits for resorts.

After conducting the full diagnostic of your operations, we place our experienced consultant to work with your team to execute the recommended strategies to improve quality, and increase your revenues and profits

Resort Management

Our resort management services are provided by KEG Resorts (, established and incorporated in Canada in 2014. KEG Resorts is a company formed to develop a new, game-changing niche brand in the emerging and still shaping area of adventure travel. 

HR Solutions

Our HR Solutions are provided by Hotel Career Advisor (HCA Inc., website:( data driven HR Solutions company. ). Just like a Tripadvisor for travellers, HCA ranks hotels as an employer of choice, lists the job openings specific to hotels only and provides review by employees. If you would like to attract the best and become an employer of choice, we can help 

Our results

Better Quality and More Bookings

Improve your online rankings such as TripAdvisor, etc through our proven strategies to drive the quality of the product (Rooms, F&B etc.), service (reservation, guest services, training and development etc.) and processes (heart of house, engineering, housekeeping etc.).  

More Revenues

Increase Room revenues through strategic sales accounts, revenue and distribution channel management. Drive incremental revenues to F&B and Other revenue generating departments through up-selling and cross-selling strategies 

Higher Profits and Margins

Drive higher profits by decreasing the booking acquisitions costs, fine tuning key operating costs (labour, utilities) and re-engineering operating processes (automation, standardisation, outsourcing) to drive higher productivity 

Niche market leadership and integrated resort management

Data driven HR solutions